Professional Development & Coaching Services

We reached out to Rachael for an in-depth sales training solution to help engage our customers further. Rachael’s approach is extremely personable and she very intellectually connected with the sales team. She was friendly, fun and engaging during the training and it was not only a great refresher but included new techniques and ideas that I hadn’t come across previously.

Drew | Field Sales

Waddington Brown has partnered with Rachael McCall on a number of occasions over the last five years. Mainly in the design and delivery of our Academy for Aspiring HR Directors which gives senior managers the skills, knowledge and support to develop their personal, strategic and people management skills. Rachael has the experience to know what works and what doesn’t and appeals to everyone, irrespective of sector or seniority.

Emma Gunton | Managing Director

Rachael conducted Customer Service Skills training for our reception team and the feedback from the courses was very positive. Even our most experienced members of staff said they got a lot from the training. We have already booked Rachael again to deliver further bespoke training for us – with courses booked for both mid-level and more senior team members.

Kelly Taylor | Learning & Development Manager

Rachael’s approach is really refreshing in the world of sales training. She is one of the few sales trainers that brings a realism that I usually find lacking when attending other sales training courses. After each session I came away with a lot of information that I knew I would use either with customers or my team. She is very approachable and took the time in breaks to speak to me on a one-to-one basis and give me advice outside of the course content, which I found invaluable. I would love to work with Rachael again in the future.

Jo | Sales Manager